Terms and Conditions
Welcome to Botanic Gleam, an online herbal cosmetics business. These Terms and Conditions (“Terms”) govern your use of our website, www.botanicgleam.com, and your purchase of our products. By using our website and/or making a purchase, you agree to be bound by these Terms.
1. Definitions
– “We” or “us” means Botanic Gleam, its affiliates, and its suppliers.
– “You” or “customer” means the person or entity purchasing our products.
– “Products” means the herbal cosmetics products offered for sale on our website.
– “Website” means our website, www.botanicglea.com.
2. Use of Website
– You must be at least 18 years old to use our website and make a purchase.
– You agree to provide accurate and complete information when creating an account or making a purchase.
– You agree to keep your account and password confidential and secure.
– You agree not to use our website for any unlawful or unauthorized purpose.
3. Product Information
– We strive to provide accurate and complete information about our products, but we make no warranties or representations as to the accuracy or completeness of such information.
– Our products are not intended to diagnose, treat, cure, or prevent any disease.
– You should consult with a healthcare professional before using any of our products, especially if you have a medical condition or are pregnant or breastfeeding.
4. Orders and Payment
– You can place an order on our website by following the checkout process.
– We accept various payment methods, including Bank Account, Jazz Cash & Easy Paisa.
– You agree to pay the full amount due for your order, including any applicable taxes and shipping fees.
– We reserve the right to cancel or modify any order at any time, without notice.
5. Shipping and Delivery
– We strive to ship all orders within 24-48 hours of receipt.
– We use Pakistan Post Courier Service to ship our products, and shipping times may vary depending on your location.
– You agree to provide a valid shipping address and to be available to receive your order.
– We are not responsible for any delays or losses caused by the shipping carrier.
6. Returns and Exchanges
– You can return or exchange a product within 7 days of delivery, subject to our Return and Exchange Policy.
– You agree to follow our Return and Exchange Procedure, as outlined on our website.
– We reserve the right to refuse any return or exchange that does not comply with our policy.
7. Warranty and Liability
– We warrant that our products are free from defects in materials and workmanship for a period of 7 days from delivery.
– We are not liable for any damages or losses caused by our products, except to the extent caused by our gross negligence or willful misconduct.
– You agree to indemnify and hold us harmless from any claims, damages, or losses caused by your use of our products.
8. Intellectual Property
– Our website and its contents, including our products and trademarks, are owned by us or our licensors.
– You agree not to reproduce, distribute, or display any of our intellectual property without our prior written consent.
9. Governing Law
– These Terms shall be governed by and construed in accordance with the laws of Pakistan.
– Any disputes arising out of or related to these Terms shall be resolved.
10. Changes to Terms
– We reserve the right to modify or update these Terms at any time, without notice.
– Your continued use of our website and/or purchase of our products after any changes to these Terms shall constitute your acceptance of such changes.
11. Contact Us
– If you have any questions or concerns about these Terms, please contact us at contact@botanicgleam.com or 03325001525.
By using our website and/or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms.